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Booking Terms & Conditions
- Your acceptance of our terms and Conditions is required to make a booking
- Minimum bookings of 2 nights apply with 3 nights minimum bookings over public holidays. Single nights only when available.
- Check-in time 2pm Check-out 10am
- Secrets facilities are for paying guests only – no visitors
- Please mention when booking if you are bringing infants or children as most cabins are couples only.
- All bookings are non-refundable.
- Bookings may be transferred up to 30 days prior to your stay for single cabin bookings, and up to 60 days for multiple cabin bookings. Transfers incur a $100 administration fee per cabin booking. Bookings cancelled after this time are non-refundable and non-transferable.
- All rates and prices include GST and are firm at the time of your deposit, otherwise subject to change without notice. For transfers, prices are valid for 6 months from date of your initial booking.
- It is strongly recommended that guests seek travel insurance to cover cancellation, loss of deposit, medical and other emergencies.
- Guests are responsible for damage, loss, or theft from their treehouse
- Gift Vouchers are non-refundable and only transferable once initial booking is re-let. The cancellation fee applies.
- Smoking is only permitted on your treehouse deck or in designated garden areas.
- Special conditions apply for wedding parties
- No pets allowed
- Above terms apply to all bookings.
