Secrets Weddings Terms and Conditions
To secure your wedding date we require payment of initial deposit and signed contract. Non-refundable $1,000 initial deposit, unless you have an elopement package a deposit of $500 is required with then a payment schedule will be in place.
We require 50% off the remaining balance 2 weeks after the deposit is paid then a further 25% 4 months before and the remaining 1 month before.
Check in: 2:00 – 3:00pm | Check out: 10:00am
Any damage or furniture moved in cabins will be charged an additional fee.
CREDIT CARD GUARANTEE:
Along with the deposit, a signed copy of our terms & conditions/Agreement, a credit card guarantee will also be required to confirm the booking.
Due to the nature of our grounds (some lawn, gravel, inclines, or polished wooden floors) we recommend against wearing high heels with points for your own safety and comfort.
Venue hire and wedding package pricing is valid from the 1st January 2023 until 31st December 2023.
Package prices are subject to change each year.
Pets are only allowed in the gardens for ceremony and photos and must leave after photos have been completed. A handler must look after your pet at all times and clean up after them. We require to have a meet & greet with your beloved pet prior to the wedding.
STYLING AND EQUIPMENT HIRE:
As a venue we partner with suppliers who can provide a high level of service to our clients. For the safety of our guests, clients and venue we do not permit any styling or hire equipment items to be provided unless supplied through a registered business with public liability insurance and are able
to work within our access times.
We are restricted under licensing to keep music to a 90d limit, with no music allowed after 10pm. Please respect our other Secrets guests and ensure you keep noise to a minimum upon leaving.
Any event held on a Public Holiday will incur a 15% surcharge on all catering and venue hire fees. Accommodation over a long weekend is a minimum 3 night stay.
EXTREME WET WEATHER:
If the unfortunate chance, we experience extreme weather conditions our team will move your ceremony and reception up to our restaurant area for you and your guest at no extra cost. We require flexibility around the event order and schedule. – Grande Elegance only – Other package options will be moved to Lakehouse or Hideaway. If flooding occurs Secrets has the right to postpone your event.
Due to limited parking we recommend arranging transfers for events to ensure your guests arrive and depart safely. Ask our team on what transfer companies we recommend as taxis and ubers are limited.
Kind words from our previous weddings
Dear Jenni… Rob and I can’t thank you and all the team for making our day incredibly special.Everything was perfect topped off by gorgeous weather!!! We saw you, Tony and Susan run off your feet behind the scenes and working so hard to make everything run smoothly so Rob and I could relax and enjoy the day. No doubt there were many people working just as hard that we didn’t see. Please pass on our sincere thanks to George, Aldy and all the Secrets team for a superb job well done. Look forward to seeing you soon.The Eagles
To Dear Susan… All of us can’t thank you enough for being part of our wonderful Wedding Day of David and Shelly. Everything was amazing and all the staff were beautiful. David and Shelly had a great honeymoon in NZ for 10 days but now back to routine. It was a weekend we will always remember every minute. Thank you so much Susan, All our love…The Banburys
Fantastic! We couldn't have asked for anything better. They were so accommodating and really made our wedding. The staff were amazing and the food was perfect! We also stayed there for a week after the wedding.Mandy & Alan G
Staff were fantastic, happy to accommodate anything we needed. The venue was lovely. They had a great recommendation of suppliers for us to use too.David B
Our wedding at Secrets On The Lake was perfect! They did so well. Fantastic venue & the best customer service I've ever received!Rebecca S
Staff catered to our every need, were very approachable and answered every silly question. Our wedding day it rained and staff moved our whole ceremony undercover and decorated so we could have the best even while it was raining- at no extra cost.Clare B
Secrets on the lake catered the most amazing day leaving each and every person attending amazed. The staff at Secrets were incredible and covered every detail with 5 star customer service. We could not have asked for anything more perfect, the food, accommodation, location, service and price could not have been beaten. Very happy day for us!Kristy L
We were very impressed by all the arrangements made by Secrets on the Lake. The planning went very smoothly. All our questions were answered promptly and the answers were very helpful. The day itself was even better than we had expected. Great attention was given to all the small things that help make such an event even more special. The feedback from all our guests has been excellent. We would not hesitate to recommend Secrets on the Lake to others.Robert & Maureen H
The staff at Secrets were so helpful. Their input and being able to assist us in planning the day had made the day run so smoothly. Having the option for ceremony and reception at the same venue made it so easy. The staff did an amazing job setting up for both ceremony and reception. We got so many compliments on how well ran our special day was, how relaxed and casual it felt and loved the buffet option with such delicious food provided. 110% recommend this beautiful, quiet, relaxing venue and stress free day.Brett & Kim W
what a wonderful lovely place we held our elopement wedding. we had our champaign brought down to us...they worked with us on timing that we wanted our nibbles and cake etc. the place to stay after could not be better...we booked each year to return for our anniversary. spectacular!Amanda G