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Secrets Weddings Terms and Conditions
BOOKINGS:
To secure your wedding date we require payment of initial deposit and signed contract. Non-refundable $1,000 initial deposit, unless you have an elopement package a deposit of $500 is required with then a payment schedule will be in place.
We require 50% off the remaining balance 2 weeks after the deposit is paid then a further 25% 4 months before and the remaining 1 month before.
ACCOMMODATION:
Check in: 2:00 – 3:00pm | Check out: 10:00am
Any damage or furniture moved in cabins will be charged an additional fee.
CREDIT CARD GUARANTEE:
Along with the deposit, a signed copy of our terms & conditions/Agreement, a credit card guarantee will also be required to confirm the booking.
FOOTWEAR:
Due to the nature of our grounds (some lawn, gravel, inclines, or polished wooden floors) we recommend against wearing high heels with points for your own safety and comfort.
PRICING:
Venue hire and wedding package pricing is valid from the 1st January 2023 until 31st December 2023.
Package prices are subject to change each year.
PETS:
Pets are only allowed in the gardens for ceremony and photos and must leave after photos have been completed. A handler must look after your pet at all times and clean up after them. We require to have a meet & greet with your beloved pet prior to the wedding.
STYLING AND EQUIPMENT HIRE:
As a venue we partner with suppliers who can provide a high level of service to our clients. For the safety of our guests, clients and venue we do not permit any styling or hire equipment items to be provided unless supplied through a registered business with public liability insurance and are able
to work within our access times.
MUSIC:
We are restricted under licensing to keep music to a 90d limit, with no music allowed after 10pm. Please respect our other Secrets guests and ensure you keep noise to a minimum upon leaving.
PUBLIC HOLIDAY:
Any event held on a Public Holiday will incur a 15% surcharge on all catering and venue hire fees. Accommodation over a long weekend is a minimum 3 night stay.
EXTREME WET WEATHER:
If the unfortunate chance, we experience extreme weather conditions our team will move your ceremony and reception up to our restaurant area for you and your guest at no extra cost. We require flexibility around the event order and schedule. – Grande Elegance only – Other package options will be moved to Lakehouse or Hideaway. If flooding occurs Secrets has the right to postpone your event.
TRANSPORT:
Due to limited parking we recommend arranging transfers for events to ensure your guests arrive and depart safely. Ask our team on what transfer companies we recommend as taxis and ubers are limited.
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