Over the years we have realized that awards in the hospitality industry are often based on who you know rather than what you know. A panel of ‘experts’ sit and dissect your entry form which is either rejected for using a confusingly incorrect category system, or is disregarded for not using the special phraseology that particular awards committee require, or overlooked because you are a newcomer and need to serve your time. In 90% of cases big companies spend big money paying for a professional awards writer who then puts together a submission… and then maybe you are in with a chance??!
We decided many years ago to stop playing that game. We just don’t enter awards anymore. The joy on the faces of our luxury treehouse guests, return customers, wedding couples and restaurant patrons lets us know how our business is doing. The return customers, soul smiles and excellent reviews are really all the award we need. And I guess that’s why our news this week is extra special for us… because it comes from you!
What makes this different is that the annual AGFG Readers’ Choice Awards are designed to give the Australian public the opportunity to vote for their favourite establishments throughout the year. Patrons recognize a business’s efforts and ethics and then vote. To have received the 2019 People Choice Award we received the most votes in 2018 in our region and for our respective category. For us this means an awful lot! We are constantly trying to improve our facilities, service, products and food… and we are dedicated to providing you amazing service and healthy local food in a magnificent setting right on the shores of beautiful Lake Baroon. It does our hearts good to see that our efforts and ethics have been acknowledged. We must be on the right track?? And we will keep on doing what we do to the best of our ability.
We welcome you to pop in to our licensed daytime restaurant Dining on the Deck next time you escape to the hinterland and see for yourself why the good people of the Sunshine Coast area chose us for this award. We would love to share the magic with you! To check out the award listing use this link https://www.agfg.com.au/accommodation/secrets-on-the-lake-12911. For more information please contact our friendly staff on 07 5478 5888 or email email@example.com or visit www.secretsonthelake.com.au